Pricing
Simple pricing, then optional support.
Host your server with us or run it yourself, and pay per PC you look after. Add monthly support when you want a faster answer.
Base price
What you pay for
Separate server with domain
€10/ month
Your own Core.Assist server on its own domain. Branded, isolated and under your control.
Self-host
€0server fee
Run the server on your own infrastructure and domain. You only pay the per-client price.
Per client
€1.50/ client / month
For every PC with the client installed. Unattended access, Manage sessions and the audit log included.
Monthly support
Pick the level of support you need
Every server includes Community support. Upgrade whenever you need a quicker reply or hands-on help.
Support plans
Community
Included with every server.
Included
Replies within 2 working days
- Email support
- Setup guides and documentation
- Signed updates for client, console and agents
Standard
For small IT teams who want a named contact.
€10/ month
Replies within 1 working day
- Everything in Community
- Email and chat support in business hours
- Help with server setup and migration
- Guidance on update rollouts
Priority
For MSPs who run Core.Assist for paying customers.
€25/ month
Replies within 4 business hours
- Everything in Standard
- Priority queue for incidents
- Remote help from our team on your server
- Quarterly health check of your setup
Estimate
Work out your monthly cost
Prices shown in euros and exclude VAT.
Price calculator
Each with its own domain
PCs with the client installed
- 1 server x €10
- €10
- 25 clients x €1.50
- €37.50
- Standard support
- €10
Estimated total
€57.50/ month
Pricing questions
- What does the server price include?
- A separate Core.Assist server on its own domain, so your sessions, accounts and audit log stay apart from everyone else. Updates are included.
- Can I host the server myself?
- Yes. If you run Core.Assist on your own infrastructure there is no server fee. You only pay €1.50 a month for each registered client, and the same support plans are available.
- What counts as a client?
- A PC with the Core.Assist client installed and registered to your server. You are billed for registered clients, so retired PCs stop costing you once removed.
- Can I change support plans later?
- Yes. Support is billed monthly and you can move up or down at any time. The change applies from the next month.
- Do I pay per technician?
- No. Technician accounts are not priced separately. You pay for the server, the clients and the support plan you pick.
Want a quote for your setup?
Tell us how many servers and PCs you manage and we will send a clear monthly price.